Refund Policy
Last updated: November 2026
Thank you for shopping at Hair Activist. We want you to be happy with your purchase. This policy explains how refunds work for our digital products.
Digital products
All our products are digital downloads, such as PDF guides. Nothing is shipped, and you receive access to your download right after your payment is confirmed.
14-day refund window
If you are not satisfied with your purchase, you can request a refund within 14 days of the purchase date. We will review your request and, where it is approved, refund the full amount you paid.
How to request a refund
- Email us at [your email address] with the subject line “Refund Request”.
- Include your order number and the email address used for the purchase.
- Tell us briefly why you are asking for a refund. This helps us improve our products.
We aim to reply within 2 business days.
Refund processing
Our payments are handled by Paddle.com, our Merchant of Record. Approved refunds are issued by Paddle to your original payment method. Depending on your bank or card provider, it can take 5 to 10 business days to appear. You can also contact Paddle directly through the link in your payment receipt.
When we may decline a refund
- The request is made after the 14-day window.
- There is evidence of abuse, such as repeated purchases and refunds of the same product.
- The product was shared, resold, or redistributed.
Problems with your download
If your file will not download or open, contact us first at [your email address]. We will fix the problem or send the file again. If we cannot resolve it, you are entitled to a refund.
Educational content notice
Our guides are general hair-care information and are not medical advice. Results vary from person to person, and a refund request will not be declined or approved based on your personal results alone.
Contact us
Hair Activist
Email: hairactivist1@gmail.com
Website: hairactivist.com